Privacy
Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025 • Effective date: January 1, 2025
Table of Contents
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. This information is necessary to provide you with personalized service and secure access to your account.
Resume Data
We process the resume content you upload to provide optimization services. This includes text content, formatting information, and any personal details contained within your resume.
Usage Analytics
We collect anonymized data about how you use our platform to improve our services. This includes page views, feature usage, and performance metrics that do not identify you personally.
How We Use Your Data
Service Provision
Your data is used primarily to provide resume optimization services, generate ATS compatibility scores, and deliver personalized recommendations.
Product Improvement
We analyze usage patterns and feedback to enhance our AI algorithms, improve user experience, and develop new features that better serve our users.
Communication
We may use your contact information to send important service updates, security notifications, and optional marketing communications (which you can opt out of at any time).
Data Protection & Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your resume content and personal information are protected with enterprise-grade security measures.
Access Controls
We implement strict access controls ensuring that only authorized personnel can access user data, and only when necessary for service provision or technical support.
Regular Audits
Our security practices are regularly audited and we maintain SOC 2 Type II compliance to ensure the highest standards of data protection.
Your Rights & Controls
Data Access
You have the right to request a copy of all personal data we hold about you. You can export your resume data and account information at any time through your account settings.
Data Correction
You can update or correct your personal information directly through your account dashboard. For any issues, our support team is available to assist you.
Data Deletion
You can request deletion of your account and all associated data at any time. Upon deletion request, we will permanently remove your data within 30 days.
Data Sharing & Third Parties
No Data Selling
We never sell, rent, or trade your personal information to third parties for marketing or any other purposes. Your data is yours and stays private.
Service Providers
We work with carefully vetted service providers (hosting, analytics, payment processing) who are bound by strict confidentiality agreements and data protection standards.
Legal Requirements
We may disclose data only when required by law, court order, or to protect our users' safety and security. We will notify you of such requests when legally permitted.
Data Retention
Active Accounts
We retain your data for as long as your account is active and you continue to use our services. This allows us to provide continuous service and maintain your optimization history.
Inactive Accounts
If your account remains inactive for 24 months, we will send you a notification and may delete your data after an additional 30-day notice period.
Legal Obligations
Some data may be retained longer if required by law, for fraud prevention, or to resolve disputes. Such retention will be limited to the minimum necessary period.
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, we’re here to help.